10th National Conference on e-Governance
Bhopal, Madhya Pradesh
Enabling Government to Accelerate Transformation
2nd & 3rd February 2007

 

Inaugural Session : 2nd February 2007

•         Inaugurated by Shri Suresh Pachauri, Hon’ble MoS(PP) with Shri Shivraj Singh Chauhan, Hon’ble CM, Madhya Pradesh presiding

•         Hon’ble IT Minister, Govt. of Madhya Pradesh, Shri Kailash Vijayvargiya  was the distinguished guest

•         Hon’ble CM, Madhya Pradesh reiterated the commitment to e- governance  and stressed on 

–        Bridging the digital divide

–        Need to reach out to rural masses and meeting expectations of citizens

–        Need for e-Prajatantra for Good Governance

–        Rapid introduction of e-government all across

–        Make governance approachable easily to citizen and in the language easily understood by them

•         Hon’ble MoS(PP) highlighted that

–        The 10th National Conference is a historic event with more than 750 delegates participating

–        The Inaugural session was attended by over 1300 delegates from Government, Industry, Academia, Civil Society and Media

–        Emphasised on the need to transplant success and best practices

–        Focus to be on citizen centric services with emphasis on quality

–        Rs. 117 Cr for SWAN and Rs 80 Cr for CSC’s sanctioned for MP from GoI

–        Undertook to take up  the case in GOI for  setting up new Academic Institutions in MP

 

Plenary Session 1 –e-Readiness & Roll out

•         eReadiness report for 2005 with key data was presented

•         Emphasis on Standardization of process & data

•         Need for adoption of Shared services model by States

•         Need for adoption of packaged solutions for rapid and stable implementation of e-governance projects

•         Importance of PPP model in e-Governance

•         Replication of successful e-Governance projects and adoption of best practices

•         Non compromise on implementation and Training costs

•         Stability & Reusability of the solution

•         Same application for common functions across departments

•         e-Governance to address areas like Child welfare

•         Need for change management

•         Need for adoption of open standards

Plenary Session 2 – People and Process

•         Need for Process transformation & Change management

•         Project Vision, process, skill, motivation, training critical to success of projects

•         Impact assessment, accountability & outcome of projects

•         Development of strong business case backed by good implementation strategy

•         Need for Talent retention  - Visionaries and Champions

•         Use of Service Oriented Architecture

•         Standardization of processes

•         Protection of Security and privacy of citizens

•         Outsourcing of services and application

•         Citizen empowerment and feedback for prioritization

•         Need to share BPR best practices

Plenary Session 3 – Resource Mobilisation

•         Hardware Procurement

–        Process of procurement

–        Specification and standardization

–        Technology  Obsolescence

–        Testing and installation

–        Possibility of separate GFR for IT procurement

•         Software Procurement

–        Licensing

–        Pricing and budgeting

–        Total cost of ownership

–        Packaged solutions

•         Application development procurement

–        Framework of development, IPR

–        Accountability, Reusability of the software

–        Training

•         Service procurement

–        Manpower development

–        NIC’s strategy to hire software professionals from the market to meet the requirement

•         Need for Service Level Agreement

Plenary Session 4 – Community Participation

•         Emphasis on Community participation on e-Governance

•         Need for linkages with policy & regulatory environment

•         Capacity building at grass root levels by making CSC’s interactive

•         Leveraging e-Governance for enhanced delivery of citizen services in urban & rural areas

•         Strengthening of Self Help Groups and leveraging them to further the outreach of e-Governance

•         Ensuring sustainability through participatory approach and suitable revenue models

•         Need for careful selection of Partner for implementation of CSC’s based on Financial, Technological capability, sustainability and strong linkage with communities to ensure success

Plenary Session 5 – Integrated Rural Service Delivery

•         Presentation on e-District initiative

–        Need for identifying common interface across all identified offices

–        Uniform BPR across districts

–        Standardized packages for financial & other common applications

–        Extensive use of CSC as a service access point

–        District eGovernance society to act as IT arm for each district

–        Districts to do MMP and relevant backend automation

•         IT architecture to suit citizen requirement

•         Adoption of service oriented architecture

•         Value to citizen through economics of service delivery

•         Sharing of best practices on service delivery

•         Policy issues in integrated rural service delivery, support to operator

•         Information relevance for delivery of services to rural masses